Overview

Immersive experience of Christmas in Madrid aboard a panoramic double-decker bus with a Christmas-themed programme of contents narrated live by one of Sant Claus' helpers (guide animator).

INCLUDES:

✅ Night tour in a panoramic double-decker open-top bus & panoramic bus around the places with the best Christmas illumination.

✅ Live Father Christmas helper (guide animator). Bilingual Christmas content programme: Spanish & English.

✅ Christmas sweets for children.

✅ Popular Christmas carols.

Important information

What is the meeting point?

Our CHRISTMAS LIGHTS TOUR MADRID NAVIBUS staff will be waiting for you at Avenida Menéndez Pelayo, across the street from Nº 11 (bus stop). ➡https://maps.app.goo.gl/okv2yLvPJUyVa14M7

What is the ending point?

The CHRISTMAS LIGHTS TOUR MADRID NAVIBUS experience will end at the same point where you started it: Avenida Menéndez Pelayo 11 (bus stop). ➡https://maps.app.goo.gl/okv2yLvPJUyVa14M7

How far in advance should I arrive at the meeting point?

Please arrive 15 minutes before your scheduled departure time.

What happens if I am late?

If you arrive late, you will lose your reservation, and no refunds will be issued.

What should I do when I arrive at the meeting point?

Once you arrive, our uniformed staff will be waiting to check you in and direct you to the queue corresponding to your time slot.

Are the seats assigned?

Seats are not numbered and will be filled on a first-come, first-served basis according to each queue.

What is the duration of the experience?

The CHRISTMAS LIGHTS TOUR MADRID NAVIBUS experience lasts approximately 50 minutes.

Can I get out of the vehicle at any point along the route?

No. The experience has a fixed boarding and disembarking time. It is strictly forbidden to leave the vehicle once the tour has started, except for medical reasons, which must be communicated in advance to a member of our onboard staff.

Can I eat, drink and/or smoke on board NAVIBUS?

No, eating, drinking, and smoking are strictly prohibited on board.

Can the NAVIBUS route be altered?

Yes. The CHRISTMAS LIGHTS TOUR MADRID NAVIBUS route may be modified due to traffic restrictions or instructions from local authorities. In such cases, an alternative route—previously planned and approved by the city’s traffic department—will be followed.

Can someone else attend in my place other than the name on the reservation?

Yes, as long as the total number of people in the original booking is respected and the reservation has not yet been checked in by our staff before the experience.

What happens in case of rain?

The service is not suspended in case of rain.

Can I cancel and/or change my booking to another date and/or time?

Cancellations are not allowed, but you may change your booking to another date or time if the request is made at least 48 hours in advance by contacting our Information & Booking Team.

What happens if there is an error in the online payment gateway and the payment has not been made correctly or has been made with an amount higher or lower than the amount stated on the product?

In the event of a technical issue or incorrect payment amount through the online gateway, we reserve the right to cancel the incorrect booking and contact the customer to complete the process correctly.

How can I contact Navibus directly for any issues?

You can contact us directly via the incident hotline: (+34) 691410717.

Highlights

More information

Do you want to enjoy Christmas in Madrid like a local? Get into the local Christmas spirit and enjoy the most awaited experience for children, teenagers, fathers, mothers, grandfathers and grandmothers in the city. An immersive experience of Christmas in Madrid aboard a comfortable panoramic double-decker bus, accompanied by a Father Christmas helper (guide animator) who will be thematising a live tour around the city's Christmas lights. All this in a bilingual format (Spanish + English) along with a special programme of Christmas content that will help you and your loved ones enjoy the top Christmas experience in the Spanish capital.

NAVIBUS MADRID TOUR