C. de Julio Camba, 28028 Madrid Tourist bus stop next to Plaza de Toros de las Ventas

C. de Julio Camba, 28028 Madrid Tourist bus stop next to Plaza de Toros de las Ventas

You must be at the meeting point 15 minutes before the departure time of your experience.

You will have lost your reservation.

Once you arrive physically, our staff will redirect you to the line that corresponds to your schedule to check in.

There are 2 different areas on the bus: upstairs and downstairs. Once you have checked in, you will be able to access the area of the bus (upstairs or downstairs) in which you have made your reservation and occupy one of the seats in that area. Seats will not be numbered, but will be allocated on a first-come, first-served basis.

The Navibus experience lasts approximately 45 minutes.

No, the experience only has an exact time to get on and an exact time to get off, after the end of the experience. It is strictly forbidden to get off the bus once the experience has started, except for reasons related to the physical health of a passenger, in which case you must make a prior request to a member of our staff on board.

No, it is forbidden to consume food, drink and smoke during the experience.

MADRID NAVIBUS TOUR may modify its route due to possible traffic restrictions or other instructions from the competent local authority. In this case, an alternative route, already studied and prepared by the drivers, will be taken.

Yes, it is allowed as long as the number of people in the original reservation is respected and the reservation has not been checked by our staff during the check-in process prior to the experience.

Our panoramic double-decker bus has a special canopy that will be used if inclement weather conditions require it, thus allowing the normal continuation of the experience.